Privacy Policy
Privacy Policy
Effective Date: 09/07/2023
This Privacy Policy governs the manner in which Alunag Limited (“Alunag,” “we,” “our,” or “us”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of the website https://alunag.com/ (“Website”). This Privacy Policy applies to the Website and all products and services offered by Alunag.
- Personal Information
1.1. Collection of Personal Information
We may collect personal information from you in various ways, including but not limited to when you visit our Website, register on the Website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with our Website in any other way. The personal information we may collect includes, but is not limited to, your name, email address, mailing address, phone number, and payment information.
1.2. Use of Personal Information
We collect and use personal information for the following purposes:
a) To process and fulfill your orders: We may use your personal information to process and deliver the products or services you have ordered from us.
b) To improve customer service: Your information helps us respond to your customer service requests and support needs more efficiently.
c) To personalize user experience: We may use your information to provide a personalized experience on our Website, including displaying relevant content and offers based on your preferences.
d) To send periodic emails: We may use your email address to send you information and updates pertaining to your order or subscription, as well as marketing communications, newsletters, or other relevant content. You can unsubscribe from these emails at any time by following the instructions provided in the email.
1.3. Protection of Personal Information
We adopt appropriate data collection, storage, and processing practices, as well as security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.
1.4. Sharing of Personal Information
We do not sell, trade, or rent your personal information to third parties without your explicit consent. However, we may share your personal information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential. We may also disclose personal information when required by law or to protect our rights and safety.
- Non-Personal Information
We may collect non-personal information about you whenever you interact with our Website. Non-personal information may include the browser name, the type of computer or device, technical information about your means of connection to our Website (such as operating system, internet service provider, and other similar information).
- Cookies and Tracking Technologies
Our Website may use “cookies” and other tracking technologies to enhance your user experience. You can choose to refuse cookies or be notified when a cookie is being sent through your browser settings. However, disabling cookies may affect the functionality of our Website.
- Third-Party Websites
Our Website may contain links to third-party websites. These websites have separate and independent privacy policies. We have no control over and assume no responsibility for the content, privacy policies, or practices of these linked websites. We encourage you to read the privacy policies of any third-party websites you visit.
- Changes to This Privacy Policy
Alunag has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes. By using our Website, you acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
- Your Acceptance of These Terms
By using the Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed as your acceptance of those changes.
- Contacting Us
If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:
Alunag Ltd.
Unit 2, Phoenix Road,
Crowther Industrial Estate,
Washington,
Tyne And Wear,
NE38 0AD
Email: [email protected]
This Privacy Policy was last updated on 09/07/2023